Our Warehouses and Offices Are No Longer Open to the Public or to Trade Partners. Our Offices and Warehouses Are Employee Only Facilities. During this time of disruption, we are focused on safety and fulfilling orders to satisfy customer needs. We are closely monitoring the COVID-19 situation with our customers, suppliers and numerous health organizations. To ensure we can safely support our customers; we are adjusting business processes and safety protocols daily. These include social distancing and strict sanitary practices. Our Showroom will no longer be open to the public. Our clients are encouraged to call our Sales Department anytime between 6am to 6pm PST Monday through Friday and Saturdays from 7am till 2pm PST. We are more than happy to provide catalog and free samples of most of our product-line.
Customer Pickup and Will-Calls
Our new will-call hours are Monday-Friday 8am until 4pm in our Fountain Valley Location only.
When your order is ready for pickup, our staff will contact you by email and/or phone. Please do not make plans for a visit until you have been contacted.
We are set up for Curbside Pick-up and Receiving. Upon arrival please call 1-714-772-3000 and let our staff know your Sales Orders number. Please stay with your vehicle. Our team will handle the delivery of the product to your car.
Please do not hesitate to contact our staff with regards to any product, application, or installation questions.
Our regular business hours for Monday through Friday are 6:00 AM to 5:00 PM PST. We are also open on Saturdays from 7 AM to 2 PM PST (Will calls are currently not available on Saturdays).
Tel: 1.714.772.3000
Fax: 1.714.772.3088
Email: info@floormatcompany.com
Remit to address:
P.O. Box 3177 Anaheim
California 92803-3177 USA
Physical address:
(Not Open to the Public)
18424 Mt. Langley St
Fountain Valley,
California 92708 USA
Ontario Fulfillment Center
:
(Not Open to the Public)
801 South Dupont Ave Units B1, B2 and F
Ontario,
California 91761 USA
Santa Ana Fulfillment Center
:
(Not Open to the Public)
620 West Warner
Santa Ana,
California 92707 USA
*We pride ourselves on customer service and respond to all E-mails received before 3pm P.S.T. the same day and all other inquiries are responded to the very next business morning.
